Retail & Property Assistant

About the role

Responsible for supporting the day-to-day operations of retail and property assets, including tenant coordination, property operations, facilities, contractors, customer/tenant matters, documentation and administrative follow-up. The role acts as a link between management, tenants, contractors, service providers and internal departments to ensure smooth and efficient operations.

Key responsibilities

• Coordinate with tenants on operational matters, requests, complaints and requirements
• Assist with tenant onboarding, handover and vacating processes
• Monitor tenant compliance with building rules, operating procedures and agreed requirements
• Coordinate retail events, promotions, activities and temporary uses of common areas
• Support the daily management and operation of commercial, retail, office and other property assets
• Serve as a point of contact for tenants on day-to-day operational matters
• Liaise with contractors, consultants, service providers and other external parties
• Coordinate use of meeting rooms, event spaces, auditoriums, piazza and other common facilities
• Maintain accurate records of tenants, contractors, service providers and property-related matters
• Demonstrate proficiency in using common IT applications and digital platforms

About you

• Comfortable and proficient in using common IT applications and digital platforms
• Good general IT literacy and ability to learn new software and systems quickly
• Experience in using social media platforms for business, marketing, communication or promotional purposes (added advantage)