Retail Area Supervisor

About the role

The Key Account & Retail Area Sales Supervisor is responsible for managing key client relationships while overseeing the operations and performance of multiple retail branches within an assigned area. This role ensures achievement of sales targets, strengthens strategic partnerships, and delivers excellent customer experience across all stores. The position bridges account management and retail execution to drive business growth, operational excellence, and customer satisfaction.

Key responsibilities

• Serve as the primary point of contact for assigned key accounts and strategic partners
• Build and maintain strong, long-term client relationships to drive retention and growth
• Understand client needs and align retail strategies to support business objectives
• Identify opportunities for upselling, cross-selling, and business expansion
• Negotiate agreements, pricing, and promotional activities with key partners
• Supervise daily operations of assigned retail stores to ensure consistent execution of company standards
• Ensure compliance with company policies, procedures, and visual merchandising guidelines
• Monitor and analyze sales performance across stores and key accounts
• Develop and implement strategies to achieve sales targets and revenue growth
• Train, coach, and motivate Store Supervisors and retail staff

About you

• Bachelor's Degree in Business Administration, Marketing, or related field
• At least 2–3 years of experience in retail operations, account management, or sales
• Strong leadership, communication, and negotiation skills
• Proven ability to manage multiple stores and client accounts
• Strategic thinker with strong analytical and problem-solving skills
• Proficient in Microsoft Office and CRM systems
• Willing to undergo 3 months training with allowance, reporting twice a week in Parañaque Head Office and 3 days store visit
• Willing to travel North NCR and North Luzon stores and report to Parañaque Head Office once every other week