Retail Assistant (Changlun)

Are you friendly, energetic, and passionate about customer service?
Join Alatmart, a growing retail brand, and become part of a dynamic team where your dedication and positive attitude help create an excellent shopping experience for our customers!

We are looking for a proactive and responsible Retail Assistant who enjoys interacting with customers, maintaining a well-organized store environment, and contributing to daily retail operations.

Job Responsibilities:

• Greet and assist walk-in customers in selecting building materials, cement, paint, and hardware items.
• Provide product information, pricing, and recommendations to customers.
• Handle paint mixing process using the tinting machine according to customer colour codes and specifications.
• Handle sales transactions accurately.
• Ensure the shop is clean, organized, and well-stocked.
• Assist in unloading, arranging, labelling, and displaying stock.
• Record sales and update daily stock movement manually or in record books.
• Support stock-taking and inventory control activities.
• Coordinate with warehouse and delivery teams for customer orders.
• Interested and skilled in using TikTok, Instagram, and Facebook for product promotion, with a confident and professional personality when appearing in videos or live broadcasts.
• Perform any other ad hoc duties assigned by the Retail Supervisor or Manager.

Job Requirements:

• Minimum SPM qualification or equivalent.
• Experience in retail, paint mixing, hardware, or building material industry is an added advantage.
• Able to communicate in Bahasa Malaysia and English
• Honest, responsible, and hardworking.
• Customer service-oriented with a positive attitude.
• A proactive team player who able to work under pressure, work independently with minimum supervision.
• Able to work 6 days per week and willing to work shift, including weekends or public holidays (off-day on rotation).
• Commission will be paid to employees who meet or exceed their assigned sales targets.