Retail assistant

About the role

Smithton IGA is seeking a Retail Assistant to join our team in Smithton, Tasmania. This is a part-time (30-38 hour) position. As a Retail Assistant, you will be the face of our store, delivering exceptional customer service and maintaining our store to the highest standards. This role is essential to creating a welcoming shopping experience for our community and supporting the smooth day-to-day operations of our retail environment.

What you'll be doing

• Providing friendly and efficient customer service at the checkout or in the deli and throughout the store
• Processing transactions accurately using point-of-sale systems
• Stocking shelves and maintaining product displays in an organised and visually appealing manner
• Handling stock rotation and ensuring products are clearly priced and labelled
• Maintaining cleanliness and tidiness across all areas of the store
• Assisting customers in locating products and answering enquiries about stock availability
• Unpacking and receiving deliveries, checking items against orders
• Following health and safety procedures and company policies at all times
• Supporting team members and contributing to a positive workplace culture

What we're looking for

• Previous retail or customer service experience is advantageous but not essential
• Strong communication skills and a friendly, approachable demeanour
• Ability to work efficiently both independently and as part of a team
• Physical capability to lift, carry and stand for extended periods
• Reliability and commitment to punctuality
• Basic numeracy skills and comfort with electronic point-of-sale systems
• A willingness to learn and adapt to new procedures and systems
• Attention to detail and a commitment to maintaining high standards of cleanliness

What we offer

• 30-38 hours some weekend work on a rotating roster

Competitive hourly rates and staff discounts on products

About us

Smithton IGA is a valued member of the local Smithton community, committed to providing quality products and exceptional service to our customers. We pride ourselves on our friendly atmosphere, locally focused values, and dedication to supporting the needs of our region.

If you're ready to join a dynamic retail team and make a positive contribution to our store, we'd love to hear from you. Apply now to become part of the Smithton IGA family.