Retail Assistant

About us

The Lakes Supermarket is a dedicated community retail destination committed to providing exceptional service and quality products to our local customers. We pride ourselves on creating a welcoming shopping environment where customers feel valued and supported. Our team is at the heart of everything we do, and we foster a workplace culture that celebrates collaboration, reliability, and genuine care for our community.

About the role

We are seeking a Retail Assistant to join The Lakes Supermarket in Ballajura, WA. This is a casual position that offers flexibility and the opportunity to be part of a dynamic retail team. As a Retail Assistant, you will play a vital role in delivering excellent customer service and maintaining the smooth operation of our store. This position is essential to ensuring our customers have a positive shopping experience every time they visit us. Hours available are Monday - Friday 4pm - 8.15pm.

Key responsibilities

• Assisting customers with enquiries and providing friendly, efficient service at all times
• Processing transactions accurately and securely at the checkout
• Restocking shelves and maintaining product displays in a neat and organized manner
• Monitoring stock levels and reporting any discrepancies to management
• Maintaining cleanliness and tidiness throughout the store, including aisles, stockrooms and customer areas
• Handling and storing products in accordance with health and safety standards
• Operating store equipment safely, including tills and scanning systems
• Responding promptly to customer requests and resolving issues professionally
• Supporting the team during busy trading periods

What we're looking for

• Previous retail or customer service experience is desirable
• A friendly, approachable demeanor with a genuine passion for helping customers
• The ability to work efficiently in a fast-paced retail environment
• Strong communication skills and the ability to work collaboratively with team members
• Attention to detail and the ability to maintain high standards of presentation and organization
• Physical capability to lift and move stock regularly
• Flexibility and willingness to adapt to changing priorities
• A positive attitude and commitment to providing excellent customer service
• Reliability and punctuality

What we offer

We believe in supporting our team members and creating a workplace where people enjoy coming to work.

If you're interested in joining The Lakes Supermarket and making a difference in our community, we'd love to hear from you. Apply now to submit your application and become part of our team.