Retail Assistant

About the role

We are seeking an active, responsible Retail Assistant who is attentive to store conditions to join our team. This role requires candidates who can actively inspect sales areas, identify empty shelf spaces, replenish stock, rearrange product placement, and ensure product displays are always neat and attractive.

Key responsibilities

• Stock replenishment and shelf arrangement: arrange and replenish stock items on shelves daily
• Conduct regular inspections in sales areas without waiting for supervisor instructions
• Identify empty shelf spaces and immediately check stock for replenishment purposes
• If stock of a product is depleted or insufficient, rearrange nearby products appropriately so empty spaces are not left unattended for long
• Ensure products are arranged neatly, in the correct direction and easily visible to customers
• Rearrange items that are not in the correct location
• Ensure prices and product labels are displayed in the correct place
• Inform supervisor if there are stock issues, shortages, or abnormal display conditions
• Help customers find products and answer basic product-related questions
• Ensure the store, shelves and work areas are always clean and organised
• Assist with daily store operations as needed
• Cooperate with supervisor and coworkers, especially during busy times

About you

• Active work attitude and not just waiting for instructions
• Attentive when noticing empty shelves, untidy arrangements or misplaced products
• Will take action to replenish stock, rearrange and tidy sales areas
• Responsible for maintaining assigned areas
• Detail-oriented with good observation skills
• Able to work independently and know when to ask supervisor for guidance
• Able to cooperate with supervisor and coworkers
• Willing to perform work requiring standing, walking, lifting and arranging items
• Experience in retail, supermarket, grocery or convenience store is an advantage
• Candidates with good work attitude and willingness to learn are welcome

Benefits

• Job training and store operations training
• Salary increase opportunities based on performance
• Career development opportunities
• Stable work environment
• Opportunities to receive attendance or performance rewards
• Career pathway: Retail Assistant → Senior Retail Assistant → Supervisor