Pad Financial
Retail Assistant
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
London, UK
Work mode:
Onsite
Published on:
7 September 2026
What they need
Customers to help, products to learn and a busy shop floor that keeps you moving. If you enjoy variety, like talking to people and want a practical first step into retail, you’ll feel at home in this role.
We’re hiring an entry-level Retail Sales Assistant to deliver helpful customer service, support daily sales and keep the store looking its best. You’ll be trained from the beginning and supported as you build your confidence.
The Role at a Glance
- Job type: Full-time
- Schedule: Monday to Friday
- Additional hours: Optional Saturdays
- Pay: Guaranteed base pay plus bonus incentives
- Training: Full retail, product and till training
- Start date: Immediate
Your First Few Weeks
- Learn the store layout, product range and current promotions
- Shadow experienced colleagues during customer interactions
- Understand how to ask useful questions and make recommendations
- Learn how to use the till and process payments correctly
- Become familiar with returns, exchanges and store procedures
- Help replenish shelves and organise incoming stock
- Learn the expected customer service and presentation standards
Once You’re Settled In
- Welcome customers and offer help at the right time
- Understand what each customer is looking for
- Recommend suitable products and explain their benefits
- Answer questions about prices, availability and promotions
- Process purchases, returns and exchanges accurately
- Work towards clear individual and team sales goals
- Replenish products and maintain organised displays
- Support promotional changes and new product launches
- Help with deliveries, stock checks and general store tasks
- Keep the shop floor clean, welcoming and ready for customers
What You’ll Gain
- Structured training and regular coaching
- Guaranteed base pay plus performance bonuses
- Practical experience across customer service, sales and store operations
- Stronger communication and product presentation skills
- Recognition for excellent service and reliable performance
- Opportunities to learn additional responsibilities
- A clear pathway towards senior sales or supervisory positions
- A friendly team that works together during busy periods
This Role Could Suit You If You Are
- Friendly, approachable and comfortable speaking with customers
- Interested in learning about products and retail sales
- Positive and ready to stay active throughout the day
- Reliable, punctual and supportive of the wider team
- Organised and careful when handling stock and payments
- Motivated by customer satisfaction and shared results
- Open to coaching and willing to improve
If you’re ready to learn retail properly, build useful experience and become part of a busy team, send us your CV today. Immediate starts are available.
Pay: From £15.00 per hour
Benefits:
- Canteen
- Casual dress
- Company events
- Employee mentoring programme
- Financial planning services
- Free parking
- Gym membership
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
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