Retail Assistant

About the role

This is a full-time role based in Riccarton, Canterbury, working in our Tool Shop at Trade Depot Ltd. As a Retail Assistant, you will be responsible for providing excellent customer service, assisting customers with their tool and product enquiries, keeping the shop well-presented, and helping with picking and packing orders.

Weekend work is required for this role, including Saturdays and/or Sundays as part of the roster.

What you'll be doing

• Providing friendly and helpful customer service to in-store and online customers
• Assisting customers with enquiries about tools, products and their features
• Restocking and merchandising shelves to keep the Tool Shop well-presented
• Picking and packing customer orders accurately and efficiently
• Checking stock and helping maintain accurate inventory
• Keeping the Tool Shop clean, tidy and organised
• Assisting with receiving and putting away stock
• Supporting other general retail and shop duties as required

What we're looking for

• Previous experience in retail, customer service, trade or a similar environment
• An interest in tools and a willingness to learn about our product range
• Good communication and interpersonal skills
• Strong attention to detail and good organisational skills
• Ability to work well as part of a team and independently
• Reliable and punctual with a positive attitude
• Willingness to work weekends as part of the roster
• Ability to learn and adapt to new products, processes and procedures

What we offer

• Competitive salary and performance-based bonus opportunities
• Training and development to help you grow your product and retail knowledge
• Employee discounts across our product range
• A supportive and friendly team environment
• Opportunities to develop your retail and product knowledge
• A varied role in a busy and growing Tool Shop

About us

Trade Depot Ltd is a leading retailer in the Retail & Consumer Products industry, offering a wide range of quality products at competitive prices. We are committed to providing our customers with excellent service and a great shopping experience.

If you enjoy working with customers, have an interest in tools and like working in a busy retail environment, we would love to hear from you.

Apply now and join the Trade Depot team!