Retail Assistant

Job Summary
Manimu, a handmade pearl jewellery brand, is seeking enthusiastic and reliable freelancers to assist at our new kiosk in the Trafford Centre. This is a fantastic chance to be part of an exciting retail environment and help grow a unique artisan jewellery brand.

Responsibilities

• Greet customers in a friendly manner and assist them in finding the right piece of pearl jewellery.
• Provide clear information about the jewellery, including materials and design, to help customers make informed decisions.
• Process transactions accurately and efficiently at the point of sale.
• Keep the kiosk organised and ensure all jewellery is displayed neatly.
• Suggest additional items when appropriate to enhance the customer’s purchase.
• Handle customer inquiries and resolve any issues in a timely and professional manner.
• Follow company guidelines for customer communication, maintaining a polite and professional tone.
• Assist with inventory management, including restocking and stock checks.

Experience

• Attention to detail in maintaining the display and managing stock.
• Outgoing and friendly individuals who enjoy engaging with customers.
• A proactive and sales-driven mindset.
• Previous experience in retail or customer service is preferred.
• Basic maths skills for processing transactions and managing cash registers.
• Strong organisational skills to maintain an orderly work environment.
• Excellent time management skills to handle multiple tasks effectively.
• Ability to communicate clearly and effectively with customers and team members.
• Interest in handmade jewellery and artisan products is a bonus.
• A reference from a previous employer is required. If you are a student, a reference from your university or academic supervisor will be accepted.

Cover Letter Required: A cover letter is required for this position. Applications submitted without a cover letter may not be considered. Applications that include a thoughtful and relevant cover letter will receive priority consideration during the initial screening process.

Join us in creating a welcoming environment for our customers while developing your skills in retail sales!

Job Type: Freelance

Pay: From £12.71 per hour

Benefits:

• Free parking

Education:

• Certificate of Higher Education (preferred)

Experience:

• Retail sales: 1 year (preferred)
• customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person