Retail Assistant

Key Highlights

• 5 Days per Week (including weekends & Public Holidays)
• Training Provided
• Basic Salary + Commission

We are seeking for a Retail Assistant (Electrical & Computer Department) to provide excellent customer service, recommend products, and achieve sales targets while creating a positive shopping experience for customers.

Key Responsibilities

• Attend to walk-in customers on enquiries, purchases, or any assistance required.
• Provide shoppers with professional and unbiased sales and product advice on electrical appliances, IT products, and related accessories.
• Always maintain and provide a high level of customer service.
• Provide prompt follow-up on customer enquiries, issues, and delivery arrangements.
• Carry out daily housekeeping before store opening and during operating hours when necessary.
• Ensure products are well merchandised, price tickets are displayed in accordance with company guidelines, and display areas are clean and tidy.
• Achieve KPIs and monthly Sales/Gross Profit targets set by the company.
• Drive product care, warranties, and attachment sales while achieving weekly and monthly sales targets.
• Participate in ad hoc duties, events, and promotional activities assigned by management.
• Follow company guidelines on dress code, personal grooming, name tag, and required badges during operating hours.
• Adhere to company policies, code of conduct, and operational procedures.

Job Requirements

Key Requirements:

• Minimum 1 year of experience in the retail industry.
• Experience in consumer electronics, electrical appliances, computers, IT products, or related retail sales will be an advantage.
• Minimum GCE 'N' Level or equivalent.
• Able to work under pressure and achieve sales targets.
• Able to work retail hours, including weekends and Public Holidays.

Skills

Sales & Performance DrivenCustomer Experience & ServiceRetail Operations & MerchandisingPersonal Attributes