Retail Assistant

Key Responsibilities

• Greet and assist customers with product inquiries and recommendations
• Provide excellent customer service to both local and international shoppers
• Perform cashiering functions including payment processing, refunds, and exchanges
• Ensure merchandise is well-stocked, organized, and visually appealing
• Assist with inventory management: receiving goods, tagging, replenishing stock, stock-take activities
• Maintain store cleanliness and housekeeping standards at all times
• Support store opening and closing procedures
• Handle customer feedback and escalate concerns when needed
• Assist in promotional activities and events when required

Requirements

• GCE ‘N’ / ‘O’ Levels or equivalent
• Prior retail or customer service experience preferred but not required (training provided)
• Good communication skills and a positive attitude
• Comfortable working in a fast-paced retail and tourist-centric environment
• Ability to stand for long hours and carry out light physical duties
• Able to work rotating shifts, weekends, and public holidays