Retail Assistant

Responsible for providing excellent customer service and supporting the daily operations of a busy retail store, including lottery sales, newspapers, magazines, gifts and general merchandise.

Key Duties and Responsibilities:

• Greet customers and provide friendly, professional service.
• Operate cash registers, EFTPOS and POS systems.
• Process Lotterywest ticket sales, payouts and customer transactions in accordance with Lotterywest procedures.
• Handle cash, balance tills and maintain accurate transaction records.
• Receive deliveries, replenish stock and maintain product displays.
• Assist customers with product enquiries and purchases.
• Maintain store cleanliness, organisation and presentation.
• Monitor inventory and report low stock levels.
• Follow workplace health and safety procedures.
• Assist with opening and closing the store.
• Work independently and collaboratively to ensure smooth daily operations.

Key Skills:

• Strong communication and customer service skills.
• Good numerical and cash-handling abilities.
• Reliable, punctual and trustworthy.
• Ability to multitask in a busy retail environment.
• Attention to detail and willingness to learn.
• Ability to work effectively both independently and as part of a team.

Expected hours: 5.0 – 10.0 per week

Work Location: In person