Retail Assistant Manager

Retail Assistant Manager - Cardiff Temporary 12-months | Full Time £30,222 p.a + fantastic benefits, including 50% staff discount and a day off to celebrate your birthday! Support the store. Inspire the team. Grow your leadership.

We’re looking for an Assistant Store Manager who thrives on supporting teams, delivering exceptional customer experiences, and driving commercial success alongside the Store Manager.

This is your opportunity to play a key role in shaping the success of our Cardiff store by supporting day-to-day operations, leading by example, and stepping up when needed.

As our Assistant Manager you will…

• Support, motivate and develop a high-performing team
• Deliver an inclusive, confidence-boosting customer experience
• Assist in driving store performance, KPIs and commercial results
• Maintain exceptional operational and visual standards
• Coach and support team members with a positive, growth mindset
• Take ownership of the store in the absence of the Store Manager
• Help create a culture where everyone feels valued, respected and empowered
• Champion our Ann Summers brand and values every day

You’ll be great if you…

• Have supervisory or management experience in fast paced Retail, Hospitality or Leisure environment.
• Are confident, proactive and passionate about people
• Love delivering exceptional service and boosting customer confidence
• Have strong commercial awareness and are KPI-focused
• Are a clear communicator who leads by example
• Thrive in an inclusive culture built on empowerment and authenticity.
• Feel connected to our brand and values

A Bit About Ann Summers… For over 50 years, we've put our customers first. Growing from a single store into one of the UK's best-loved brands, we offer everything from lingerie and nightwear to sex toys and bondage. We've never been afraid to break taboos and start honest conversations.

A unique retail brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets a kick out of MAKING IT HAPPEN and is ALWAYS INCLUSIVE.

That same energy runs through how we work. We're bold, empowering and genuinely proud of our people. We're committed to delivering a Gold Standard Customer Experience, creating stores where customers feel welcomed, inspired and confident. Our leaders play a vital role in bringing this experience to life every single day.

Our talented people are at the heart of everything we do. They're the reason our stores succeed and why Ann Summers continues to be a brand that stands out from the crowd.

What We Bring To The Party… As an Ann Summers Assistant Manager, you will enjoy a competitive salary, brilliant development opportunities, receive genuine recognition, and a generous range of perks, including:

• £30,222 salary, plus incentives and recognition for your achievements
• 29 days’ holiday (including bank holiday allowance) + an extra day for every year of service (up to a limit)
• Your Birthday Off
• 50% staff discount from day one and access to sample sales
• Workplace Pension & Life Assurance
• Access to THRIVE, our award‑winning learning platform
• A structured path into Store Management with our STEP UP programme
• Colleague engagement initiatives
• Reward Gateway savings and discounts
• Employee Support Programme via Retail Trust
• Season ticket loan scheme

We’re proud to champion diversity, equality and the confidence to be your authentic self. Be part of a brand that inspires people to feel great about who they are.

Love Ann Summers? Apply now and own your next chapter! The Candidate Journey Real people. Real connections. That’s how we hire.

All successful candidates will be contacted for an initial telephone chat to discuss the role and your experience. Should you be successful, you will then be invited for a virtual interview and finally an in-person practical assessment.

We use AI as a support tool only. Your application is always reviewed by our Talent Team and Hiring Managers. Feel free to use AI for prep or research but your application should reflect your authentic experience, voice and story. Stand out by being yourself!

We regret that due to high volumes we are unable to acknowledge every application. Applicants must have the legal right to work in the UK. We are unable to offer visa sponsorship for this role. Ann Summers complies with GDPR. Your details will be kept on file for twelve months unless stated otherwise. #RMT