Retail Assistant - Paint Specialist

ABOUT US

Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.

We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.

With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.

ABOUT THE ROLE

Are you passionate about helping customers bring their projects to life? We are looking for a friendly, motivated Retail Assistant – Paint to join our Edmonton team.

This is a hands-on role where you will provide practical paint and product advice, mix and colour-match paint, maintain attractive displays and help customers select the right products and accessories for their needs. You will also support the wider store team with stock handling, merchandising, order preparation and general retail operations.

RESPONSIBILITIES WILL INCLUDE

• Providing friendly, knowledgeable and efficient customer service
• Mixing and colour-matching paint
• Helping customers select suitable paint products and accessories
• Promoting complementary products and maximising sales opportunities
• Maintaining up-to-date knowledge of products, pricing and special offers
• Merchandising paint, accessories and other retail products
• Picking and packing customer orders
• Receiving, moving, rotating and maintaining stock
• Processing point-of-sale transactions accurately
• Keeping customers informed about their orders and delivery status
• Maintaining a clean, organised and safe store environment
• Supporting other team members and departments when required

QUALIFICATIONS AND SKILLS

• Previous retail experience, preferably within paint, hardware, building supplies or a similar industry
• A genuine passion for customer service
• Confidence providing practical product advice
• A positive, friendly and approachable manner
• Strong attention to detail
• The ability to work independently and as part of a team
• Flexibility and willingness to undertake a variety of tasks
• The ability to adapt in a fast-paced retail environment
• An interest in learning new products and developing your skills
• A manual driver licence

PERKS

• Take a day off on your Birthday & still get paid for it (subject to eligibility).
• Free Employee Assistance Program (EAP) for you and your family members.
• Uniform provided so you can look the part when customer facing.
• Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
• Team member discounts may be available (T&C may apply).
• Be part of something strong, we really are growing together.

PLEASE NOTE

The successful applicant will be subject to a comprehensive reference and background checking prior to employment, this may include a Pre-employment Medical Assessment & National Police & Right to Work checks.

We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.

Only applicants with the Right to Work in Australia will be considered for this position.

If this sounds like the right job for you, and your skills and enthusiasm, click the 'Apply for this job' now and include your Resume and Covering Letter.