RETAIL ASSISTANT ( Plaza 333)

Job Overview:
The Branch Outlet Sales Assistant is responsible for providing excellent customer service, assisting with sales from walk-in and sales representative, maintaining a tidy outlet environment and assisting to achieve branch sales targets.

Key Responsibilities:

1. Customer Service: Greet customers, assist with product selection, and provide product information.
2. Sales Support: Process POS transactions, handle returns and inquiries/complaints, and meet outlet sales targets.
3. Store Maintenance: Keep the store clean, restock shelves with price tag and barcode, organize product displays, and maintain outlet cleanliness.
4. Inventory: Assist with stock checks and inventory management and order stock from HQ weekly.
5. Receiving Payment: Make sure payment (cash/transfer/QRpay) amount from POS and pick up invoices are received correctly and keep safe daily.
6. Achieving sales target and Reporting: Assist customer/sales representative to meet or exceed sales quotas and Report outlet sales amount daily in Whatsapp groupchat.
7. Documentation and Filling: Ensure all invoices and other documents are well handled and arrange return back to HQ drivers.
8. Ad Hoc Tasks: Perform additional tasks as needed by the Manager/Supervisor.

Qualifications:

• Education: High school diploma or equivalent.
• Experience: Retail or customer service experience preferred.
• Skills: Strong communication skills, customer-focused, and ability to multitask.