Retail Assistant Store Manager

What We Looking Roles

What we look for If you love fashion and clothes, this is a job where you can put . Unlike many apparel jobs, so you can enjoy working in a fun environment with Play Fashion!.  for a passionate and results-driven Retail Leader and Associate Advisor to join our team as we launch niko and ...(https://www.dot-st.com/nikoand/), one of Japan's most renowned fashion and lifestyle retail brands. As we prepare to open our first Malaysian store at 1 Utama Shopping Centre, followed by our second store at Pavilion Bukit Jalil and more, we are seeking an experienced retail professional to lead our flagship store and help establish the brand's presence in Malaysia.

If you have a strong background in fashion retail, thrive in a fast-paced environment, enjoy developing high-performing teams, and are committed to delivering exceptional customer experiences, we'd love to hear from you to join us for the fun environment with Play Fashion!.

About the role

Lead and motivate the store team to achieve sales and operational targets. Create and lead a great shopping experience by following the company's training plan and actively learning new skills to grow your role. Take ownership of your store responsibilities, understand its business, identify challenges, and suggest improvements to enhance customer experience and achieve desired results. Build a positive and respectful workplace by supporting colleagues and collaborating openly to keep a team united and healthy working environment.

Key responsibilities

• Lead and motivate the store team to achieve sales and operational targets
• Create and lead a great shopping experience through structured training and service standards
• Take ownership of store responsibilities and identify challenges to enhance customer experience
• Build a positive and respectful workplace by supporting colleagues and collaborating openly
• Oversee day-to-day store operations, including team schedule and training
• Manage cashiering, shopfloor support, inventory arrangement, and store loss
• Handle product replenishment and visual merchandising tasks when required

About you

• Diploma holder and above
• Good proficiency in English; other languages communication is an added advantage
• At least 3-4 years of retail supervisory or leadership experience, preferably in fashion, apparel, or specialty retail
• Proven track record of achieving sales targets and managing store KPIs
• Proficient in Microsoft Office and retail POS systems is an advantage
• Passionate about delivering excellent customer service with a strong customer-first mindset
• Positive attitude, willing to take initiative and eager to learn
• Ability to work well in a team
• Willing to work on shift basis, including weekends and public holidays
• Able to work in a fast-paced retail environment and take initiative in daily tasks

Benefits

• Comprehensive on-the-job training
• 5-day work week (Retail Hours, less than 45 hours per week)
• Monthly Store Sales Commission for store achievement
• Attractive Staff Purchase Discount
• Seasoning Uniform provided
• Opportunity to grow with an international fashion brand