Retail Assistant - The Base

Caroline Eve has been bringing stylish, accessible fashion to New Zealanders for nearly 40 years. With 36 stores nationwide, our in-store teams are passionate about exceptional service, teamwork and helping every customer leave feeling confident and inspired.

Ready to take your next step in retail with an established, New Zealand owned womenswear brand?

The Role

We are seeking a permanent part-time Retail Assistant who thrives in a hands-on, customer-focused environment.   This role works 10 hours per week, every Friday from 10.30-2.30 and every Saturday from 10-4.30.  Flexibility is key here as this role also covers while other team members are on leave, so we may need you to work on other days and hours as needed.

At our stores, selling clothes is one part of the equation. Our favourite part is that we give real service that helps our customers feel confident, comfortable, and seen. We operate with a strong focus on customer experience, confidence, and teamwork. If you enjoy exceeding expectations rather than simply meeting them, you’ll fit right in.

This role in store will:

Build authentic relationships with customers

Drive store sales performance through confident selling

Deliver memorable service every time

Support visual merchandising, store presentation and uphold operational standards

Work on POS including sales and stock movements

Contribute to a collaborative, supportive team culture

Work set rostered days and hours (including weekends and public holidays)

Provide additional cover for team members during leave

Working in retail requires flexibility, and reliability is essential. We support this with an agreed long-term roster that is planned in advance.

What We’re Looking For

A genuine commitment to outstanding customer service and personal selling

Passionate about fashion and helping others feel and look their best

Confidence to engage and connect with a wide range of customers

Experienced in retail or hospitality or customer service, however we accept all backgrounds and experiences

Physically capable to stand for extended periods and manage stock (lifting, unpacking, replenishing)

Energy, enthusiasm, and a willingness to learn

A team mindset, we work in small stores, everyone does everything

Retail is rewarding — but it is also demanding. We value people who are resilient, proactive, and ready to contribute fully.

What We Offer

Dedicated training, you are supported from day one

Generous clothing discount

Seasonal clothing allowance

Weekly, performance-based bonuses

Stable, permanent work within an established New Zealand-owned company

Join a female-led organisation that values integrity, respect and a vibrant culture

Ready to make a difference in retail? Apply today and join a team that values your skills, energy, and commitment to great service.

Or, if you would like to have a chat about this position or working at Caroline Eve, please contact our HR team on 021-986851 or check out our website www.carolineeve.co.nz/careers