Retail Assistant / Visual Merchandiser

Do you have a natural eye for style and presentation, alongside a genuine love of helping customers?

Bookends, a unique and much-loved independent gift and lifestyle store, is looking for a Retail Assistant / Visual Merchandiser to join our friendly team.

This is a creative, varied and hands-on role combining visual merchandising with excellent customer service. You'll play an important part in keeping Bookends looking fresh and inspiring, showcasing our regularly changing collections and helping customers find products they'll love.

We're looking for someone who notices the details, enjoys making things look beautiful and takes pride in creating a welcoming shopping experience.

Your Role:

• Creating, styling and maintaining inspiring in-store displays
• Merchandising new stock and presenting products at their best
• Refreshing displays in line with seasonal themes, promotions and new product arrivals
• Welcoming customers and providing friendly, knowledgeable service
• Helping customers with product enquiries and finding the perfect products and gifts
• Serving customers at the tills and handling purchases and enquiries
• Replenishing, organising and monitoring stock
• Helping to keep the stockrooms organised and efficient
• Ensuring the shop remains beautifully presented throughout the day
• Supporting the wider team with the day-to-day running of the store

About You

We're looking for someone who:

• Has a genuine interest in interiors, gifts, fashion, design or visual merchandising
• Has a natural eye for colour, styling and presentation
• Is creative, practical and confident using their own initiative
• Enjoys working with customers and delivering excellent service
• Is organised and able to manage priorities in a busy retail environment
• Is friendly, reliable and works well as part of a team
• Takes pride in the small details that make a shop look and feel special

Previous experience in retail or visual merchandising would be an advantage, but isn't essential. We're equally interested in someone with the right creative eye, attitude and enthusiasm to learn.

Working Pattern

This is a full-time position. Weekend working is required as part of the store rota. We aim to rotate weekend shifts fairly across the team, although this may vary depending on staffing and the needs of the business.

Why Join Bookends?

• Be part of a reputable and well-loved independent store
• Enjoy a creative and varied role where no two days are quite the same
• Work with regularly changing, trend-led products
• Have the opportunity to use your creativity and contribute ideas
• Join a friendly and supportive team
• Benefit from training, development and progression opportunities
• Receive a competitive salary with enhanced holiday entitlement
• Staff discount and other employee benefits
• Company pension

If you love beautiful products, enjoy creating inspiring displays and take pride in giving customers a great experience, we'd love to hear from you.

Pay: From £14.00 per hour

Benefits:

• Company pension
• Employee discount

Work Location: In person