Retail Associate

As a Food Service Associate you will greet customers, deliver exceptional service with courtesy, and handle inquiries. Your goal will be to provide exceptional service and customer experiences. Your success will be determined by your ability to support your team members and customers during every interaction.

What We Offer:

Competitive Compensation – Including a company matched 401k and a Sign-on Bonus
Paid Vacation
Wellness Support – With 24/7 access to our Employee & Family Assistance Program

Your Responsibilities:

Promote, work, and act in a manner consistent with the brand and “The Irving” customer experience standards
Greeting customers, including answering phones, by providing clients with the highest level of customer service, demonstrated through a courteous demeanor, and outstanding service
Prepare a variety of foods according to customers' orders or supervisors' instructions, following approved procedures
Prepare and serve a variety of food and beverages and package take-outs if needed
Clean, sanitize, and maintain food preparation and serving areas, equipment, utensils, dishes, and work surfaces to ensure safe and sanitary food-handling practices
Ensure food is stored and cooked at the correct temperature by regulating the temperature of ovens, refrigeration, and other kitchen equipment
Ensure freshness of food and ingredients by checking for quality, keeping track of old and added items, and rotating stock
Handle, store, and rotate all food products and supplies according to The Irving policies and procedures
Wash, mix, peel and/or cut various foods to prepare for cooking or serving

Your Skills :

Basic math skills
Attention to detail
Customer service skills
Good communication skills

Your Experience:

2 years in a customer service role
G.E.D or equivalent

The expected hourly range for this position is $16.00-$20.00. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Customer Service

Job Requirements - Education

Diploma/High School Equivalent