Retail Associate

About the role

Oversee daily management of store and key store activities under management's directives. Provide excellent customer service and maintain a positive shopping environment consistent with brand image. Establish regular contacts with existing and potential customers, maintaining healthy customer relationships.

Key responsibilities

• Oversee daily management of store and key store activities under management's directives
• Provide excellent customer service and maintain a positive shopping environment consistent with brand image
• Establish regular contacts with existing and potential customers, maintaining healthy customer relationships
• Mentor retail part-timers and ensure proper SOPs are followed
• Assign tasks to retail part-timers and offer constructive feedback to help improve the team and overall productivity
• Assist in managing store inventory and stock transfers internally and externally
• Maintain excellent store environment and make improvements where needed
• Work closely with managers on sales activities and customer feedback

About you

• Minimum 1 year experience in retail roles (part-time experience accepted)
• Excellent communication and customer handling skills
• Fluent in English
• Good team player with pleasant personality, service oriented, and positive attitude to learning new skill sets