Retail Associate

Position Overview:
We are seeking enthusiastic and service-oriented Retail Associates to join our team. The ideal candidates will have a strong passion for wellness products, enjoy interacting with customers, and have a flair for sales. As a Retail Associate, you will play a key role in delivering an exceptional shopping experience to our customers.

Key Responsibilities:
Customer Service: Greet and assist customers in a friendly and professional manner. Provide product knowledge and recommendations to help customers find what they need.

Sales: Achieve individual and store sales targets through effective upselling, cross-selling, and product promotion. Participate in sales campaigns and promotions.

Product Knowledge: Stay updated on all products, including new arrivals and best-sellers. Educate customers on the benefits and uses of our products.

Store Presentation: Maintain the cleanliness and organization of the store, including shelves, displays, and common areas. Ensure products are well-stocked and visually appealing.

Team Collaboration: Work closely with fellow team members and supervisors to achieve store goals. Participate in team meetings and contribute ideas to improve store performance.

Customer Feedback: Listen to customer feedback and communicate any suggestions or issues to the management team. Help to resolve any customer concerns or complaints promptly.

Qualifications:
Previous retail experience is preferred.

Strong interpersonal and communication skills

A positive attitude and willingness to learn

Ability to work in a fast-paced environment

Passion for wellness, aromatherapy, and natural products

Flexibility to work retail hours, including weekends and public holidays

Basic computer skills for point-of-sale (POS) systems and inventory management.

Barn & Potter – Experience Nature through wellness

Barn & Potter is founded in Singapore in 2013. The brand was inspired by the rich history of both traditional folk pottery and aromatic medicine in the olden days. We focus on manufacturing high-quality aromatherapy, wellness and skincare products for retail brands.

We use only the finest ingredients from best plantations around the world. These include – USA, Brazil, India, Thailand, Egypt, Australia, Bulgaria, Italy and France. Our products are 100% naturopathic, that is, no form of petrochemicals and synthetic fragrances are used. From harvest to distillation, to design and innovation, we ensure devotion to detail and responsibility to Natural – socially and environmentally governed by goods manufacturing process (GMP).

Our aim is to research and develop innovative products using premium oils and exciting raw materials. Our RND work closely with our manufacturing facilities to produce customised aromatherapy products based on the specification stated by our customers.