Retail Associate

**MUST HAVE WEEKDAY DAYTIME AVAILABILITY**

Job Summary

We are seeking a dynamic and customer-focused Retail Associate to join our team. In this role, you will be the face of our store, providing exceptional service, assisting customers with their needs, and promoting our products. The ideal candidate will possess strong communication skills, a passion for retail sales, and the ability to work efficiently in a fast-paced environment. This position offers an opportunity to develop sales skills, gain product knowledge, and contribute to a positive shopping experience.

WHAT YOU’LL DO

This is NOT your typical retail sales position. This is a hands-on sales position where you’ll help customers find the right gear while also learning how we buy quality used sports equipment.

ON THE SALES FLOOR

• Greet customers and provide friendly, knowledgeable service
• Help customers find the right equipment, fit and size
• Recommend products based on a customer’s sport, needs and budget
• Learn the features and differences between brands and equipment
• Help customers compare new and used options
• Build product knowledge across multiple sports
• Operate the till and complete customer transactions
• Restock, merchandise and keep the sales floor organized
• Help create a great experience that keeps customers coming back

AT THE BUYING COUNTER

Customers bring us their used sports gear, and you’ll learn how to:

• Evaluate equipment for condition, quality and resale potential
• Identify brands, models and equipment features
• Research unfamiliar products
• Determine appropriate resale values
• Make and explain offers to customers
• Price, tag and prepare purchased equipment for the sales floor
• Understand what we’re currently buying based on season, demand and inventory

WE'RE LOOKING FOR SOMEONE WHO:

• Enjoys talking to and helping customers
• Is comfortable approaching customers and starting conversations
• Has an interest in sports and sporting equipment
• Enjoys selling and recommending products
• Is confident, outgoing and friendly
• Is comfortable making decisions
• Is willing to learn about sports they may not already know
• Can work independently and as part of a team
• Is reliable and ready to work in a busy retail environment

You don’t need to know every sport. We’ll train you on our buying process and help you build your product knowledge — but you should be excited to learn.

This position is ideal for motivated individuals who enjoy engaging with people, have a passion for retail, and seek opportunities for professional growth. We value diversity and encourage candidates with various backgrounds to apply.

Pay: From $15.00 per hour

Expected hours: 15.0 – 25.0 per week

Benefits:

• Flexible schedule
• On-site parking
• Store discount

Experience:

• Customer service: 1 year (preferred)

Location:

• Spruce Grove, AB T7X 4P9 (required)

Work Location: In person