Retail Associate / Senior Associate

Responsibilities:

• Handle daily Retail / F&B operations.
• Customer service focused and nurture an excellent guest experience.
• Promote the Brand and products to our customers through presenting menu, answering enquiries, providing suggestions based on individual's preference.
• Be proactive, outgoing and passionate about customer service and communication.
• Good command of spoken English and Mandarin

Requirements:

• 1 year of experience in Retail operations, preferably in luxury goods industry
• Knowledgeable, and displays interest and curiosity about coffee
• Pleasant and well-groomed
• Good communication and interpersonal skills
• Hands-on role in a dynamic and fast-paced environment, hence we require someone with drive, efficiency and assertiveness
• Independent team player