Retail Assosciate

About the role

As a Retail Associate at Red Dot Running Company, you'll be right at the heart of the action — part of a small, close-knit team keeping the store running day to day. You'll report to the Retail Manager and work closely with the rest of the crew to hit store goals — but more than that, you'll help build the kind of shopping experience people actually want to come back for. We're not about scripted sales pitches; we want genuine conversations with customers who share the same passion for sport that you do.

Key responsibilities

• Welcome customers and help them find the right gear for their goals — from their first 5K to their next ultra.
• Handle transactions on our point-of-sale system — cash, card, all of it — quickly and accurately.
• Keep the store looking sharp — restocking, styling displays, and making sure shelves are always ready for the next customer.
• Help with inventory — receiving shipments, flagging any damage or shortages, and keeping stock counts accurate.
• Answer customer questions on product features, sizing, and availability — no scripts, just knowing your stuff.
• Pack up online orders and get them out the door.
• Bring good energy to the team — show up to team meetings, pitch in, and help make the store a place people want to be.
• Stay in the loop on new products, promotions, and what's in-store so you can give customers spot-on recommendations.
• Jump in on other tasks as needed — no two days are quite the same.
• Follow company policies and health & safety guidelines so the store stays safe and welcoming for everyone.

About you

• Retail experience is a plus but not a must — we care more about your enthusiasm and can-do attitude.
• A friendly, approachable vibe and genuine care for good customer service.
• Solid communication skills — you're comfortable chatting with customers and teammates alike.
• You thrive as part of a team, even when things get busy.
• Open to working a mix of shifts, including some evenings, weekends, and public holidays.
• Comfortable with everyday tech (Microsoft Office, Google Workspace, etc).

Benefits

• Competitive salary.
• Health insurance coverage, so you're looked after.
• Staff discounts on gear you'll actually want to use.
• Real room to grow — we promote from within and back your development.
• A close, supportive team that's got your back, and an active community around you.

About us

Red Dot Running Company is Singapore's go-to endurance sport specialty store — the place runners, triathletes, and functional fitness junkies come for gear, nutrition, and honest advice that actually helps them perform better. We're a fast-growing team that lives and breathes the sports we sell.