Retail bakery assistant

About the role

We are seeking a Retail Bakery Assistant to join the team at Rainforest Bakery in Everton Hills, QLD. This is a casual position offering flexibility and the opportunity to be part of a dynamic retail environment. As a Retail Bakery Assistant, you will play a key role in delivering excellent customer service whilst supporting the daily operations of our bakery. You will be working on a casual basis, whilst contributing to the success of our business.

What you'll be doing

• Serving customers with a friendly and professional manner, taking orders and processing payments
• Handling and displaying fresh bakery products in an appealing and hygienic manner
• Maintaining cleanliness and organisation of the retail space, including shelves, counters and display areas
• Assisting with stock rotation and inventory management
• Operating the till system accurately and handling cash transactions
• Supporting the preparation of bakery items for sale, including packaging and labelling
• Responding to customer enquiries and providing product information
• Following food safety and hygiene standards at all times
• Contributing to a positive team environment and supporting colleagues during busy periods

What we're looking for

• Previous retail or customer service experience is preffered, though we welcome applications from those new to the industry with a willingness to learn
• Strong communication and interpersonal skills with the ability to interact positively with customers
• A friendly, approachable demeanour and genuine passion for customer service
• Ability to work efficiently in a fast-paced environment, particularly during peak trading hours
• Physical capability to stand for extended periods and handle products safely
• Reliable and punctual with a professional attitude
• Basic numeracy skills for till operations and cash handling
• Flexibility to work various shifts, including mornings, afternoons and potentially weekends
• Food safety awareness and commitment to maintaining hygiene standards

What we offer

Rainforest Bakery values its team members and offers a welcoming workplace culture. We provide on-the-job training to ensure you feel confident in your role, and you will have the opportunity to develop valuable retail and customer service skills. We foster a supportive team environment where your contributions are recognised and appreciated. Working with us offers exposure to quality bakery products and the satisfaction of delivering excellent service to our community.

About us

Rainforest Bakery is a valued member of the Everton Hills community, dedicated to providing high-quality bakery products and exceptional customer service. We pride ourselves on our commitment to quality, freshness and customer satisfaction. Our bakery is a place where tradition meets care, and we take pride in being part of the local community. We believe in creating a positive workplace where our team members enjoy coming to work and where customers feel welcomed and valued.

Apply now

If you are interested in joining our team at Rainforest Bakery, we would love to hear from you. Please submit your application with your CV and a brief cover letter outlining your interest in the role and any relevant experience. We look forward to welcoming you to our team.