Retail Banking Trainee / Back Office Trainee

Option 1: Retail Banking Trainee / Branch Operations Trainee

Job Title:

Retail Banking Trainee / Assistant Personal Banking Officer (Fresh Graduates Welcome)

零售銀行實習生 / 助理個人銀行客戶經理 (歡迎應屆畢業生)

Highlight Bullet Points (JobsDB Top Summary Section):

• Comprehensive structured training with clear fast-track career progression
• Rotation across branch operations, wealth management, and customer service
• Competitive monthly salary + discretionary bonus + HKSI licensing sponsorship

Job Description:

Our client, a reputable commercial banking institution in Hong Kong, is currently seeking high-calibre candidates to join their Retail Banking Trainee Program. This structured program provides full operational exposure, professional mentorship, and a defined pathway towards becoming a Relationship Manager / Branch Operations Specialist.

Key Responsibilities:

• Participate in daily branch operations, customer onboarding, and account maintenance services.
• Provide professional customer service and handle general retail banking inquiries.
• Assist Relationship Managers in promoting consumer banking products (e.g., deposits, credit cards, insurance, and wealth solutions).
• Support KYC (Know Your Customer) and account review procedures to ensure full compliance with bank internal policies and HKMA regulatory guidelines.
• Complete structured rotations across various retail banking functions.

Requirements:

• Bachelor’s Degree or Higher Diploma in Finance, Business Administration, or related disciplines.
• Fresh graduates or candidates with 0–1 year of customer service / sales experience are welcome.
• Self-motivated, customer-centric, with strong communication skills.
• Proficiency in spoken and written English, Cantonese, and Putonghua.
• Passes in HKSI Licensing Examination Paper 1, 7, 8 and IIQE Paper 1, 3 are an advantage (sponsorship provided for outstanding candidates).

Benefits & Offer:

• 5-day work week | Competitive salary package | Annual leave starting from 15+ days
• Medical benefits (inpatient & outpatient coverage) | Exam/study leave allowance
• Structured mentorship program and clear promotion pathway

Option 2: Junior Bank Back Office Trainee (Compliance, Account Opening & Remittance)

Job Title:

Junior Bank Back Office Trainee – Central Operations (AML Compliance / Account Opening / Remittance)

銀行後勤營運實習生 (合規審查 / 開戶 / 匯款方向)

Highlight Bullet Points (JobsDB Top Summary Section):

• Full exposure to middle and back-office banking operations (AML, KYC, Settlement)
• Hands-on exposure to cross-border payment processing (SWIFT) & client onboarding
• Stable 5-day work week, comprehensive medical, and study allowance

Job Description:

We are seeking meticulous and proactive individuals to join our client's Central Operations team as a Junior Back Office Trainee. This role offers hands-on exposure to core banking operations, including regulatory compliance checking, client account opening, and telegraphic transfer/remittance settlement.

Key Responsibilities:

• Account Opening & CDD/KYC: Review personal and corporate account opening documentation, perform background verification, and conduct Customer Due Diligence (CDD) in compliance with AML guidelines.
• AML & Compliance Monitoring: Perform transaction monitoring, check sanctions/PEP screening lists, and escalate suspicious cases to the compliance team.
• Remittance & Clearing Operations: Assist in processing daily local and cross-border payment operations (e.g., CHATS, SWIFT), inward/outward remittance processing, and fund settlement.
• System & Record Maintenance: Ensure high accuracy in data entry, document archiving, and system updates to maintain operational audit trails.

Requirements:

• Bachelor’s Degree or Associate Degree in Business, Finance, Law, Accounting, or related fields.
• Fresh graduates or candidates with 0–2 years of operational / administrative experience (banking experience is a plus).
• High attention to detail, strong sense of responsibility, and good compliance awareness.
• Good command of written and spoken English, Cantonese, and Putonghua.
• Familiarity with MS Office (Excel, Word); knowledge of SWIFT operations or banking systems is an advantage.

Benefits & Offer:

• 5-day work week | Prime office location (Central / Kowloon East)
• Comprehensive medical & dental coverage | Performance bonus
• Professional development in banking operations & AML compliance