Retail Customer Service

Full-Time Retail Customer Service (Monday - Friday ONLY)

Location: Fetch, Berrimah NT 0828
Hours: 38 hours per week, Monday - Friday.

Fetch is the local go-to for thoughtful gifts, Berrimah Post Office, Office Choice store. We pride ourselves on providing exceptional service, supporting our local community, and keeping our store looking fresh and inviting.

We’re looking for someone who loves helping people, enjoys variety, and takes pride in great customer service.

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What you’ll be doing:

• Deliver friendly and knowledgeable service across the range of products and services we offer, including:

  • Office Choice office and business supplies to customers both instore and online.
  • Australia Post products and services
  • TattsLotto as well as Gifts

• Manage instore merchandising so it is visually appealing

• Work with the team to meet sales targets and business goals

• Assist with inventory management

• Jump in and support team members when needed

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What we’re looking for:

• Considerable experience in customer service in a fast paced retail environment, with a proven passion for people
• Strong communication and problem-solving skills
• A positive, flexible attitude – happy to help wherever needed
• An eye for detail when it comes to merchandising and displays
• Understanding of (and appreciation for) the challenges of small business

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What we offer:

• Monday - Friday ONLY 9:00am - 5:30pm
• Competitive pay commensurate with experience
• Full training and career development opportunities
• A supportive team environment
• Employee discounts across our wide range of products
• The chance to be part of a business that values community and service

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About us

Fetch is the leading Northern Territory retailer known for our innovative solutions, diverse product range, and commitment to customer care. From parcels to office supplies to the perfect gift, we’re here to make shopping simple and enjoyable. Our people are what make it all work, and we’re looking forward to adding another superstar to our team.

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How to apply

1. Email [email protected] with the subject line: Pick Me!
2. We’ll send you a link to our application form (or you can access it directly at fetchnt.com.au/form/fetch_application_form).
3. Complete and submit the form. It's your time to shine!

Please note: applications without a completed form won’t be contacted.