Retail Experience, Visual Merchandising & Store Development Manager

Company Description Suit it Up Manila is the leading luxury bespoke men’s formal wear brand of the MEGI Group, specializing in custom-tailored suits and traditional barongs. The brand is known in Metro Manila for exceptional craftsmanship, premium fabrics, and personalized styling. Clients range from professionals to celebrants seeking refined, made-to-measure formal wear. Team members collaborate closely with clients to deliver a high-touch, service-oriented retail experience in an elegant setting.

Job Summary:

The Retail Experience, Visual Merchandising & Store Development Manager is responsible for

creating, maintaining, and enhancing the overall in-store customer experience across all retail

brands and locations.

The role leads the planning, execution, and continuous improvement of visual merchandising

standards, store layouts, retail environments, and customer journey initiatives while managing

new store openings, store renovations, retail projects, and store development activities.

The position ensures that all stores consistently reflect the brand identity, maximize sales

opportunities, improve space productivity, and deliver a world-class customer experience.

Key Responsibilities:

A. Visual Merchandising & Brand Presentation

Visual Merchandising Strategy

• Develop and implement visual merchandising standards across all stores.
• Create seasonal visual merchandising guidelines and campaign execution plans.
• Ensure consistent brand presentation across all retail locations.
• Design and implement window displays, feature areas, and promotional displays.
• Optimize product placement and category adjacencies to maximize sales - Planogram

Store Visual Standards

• Conduct regular store visits and VM audits.
• Monitor compliance with approved VM standards.
• Develop corrective action plans for non-compliant stores.
• Train store teams on VM standards and execution.

Product Presentation

• Oversee mannequin styling and display concepts.
• Collaborate with Marketing on campaign launches and promotional activities.
• Support photoshoots and content creation involving retail displays and store environments.

B. Store Development & Project Management

New Store Openings

• Lead store planning activities for all new retail locations.
• Develop store layouts and fixture requirements.
• Coordinate with mall administration, contractors, suppliers, and internal stakeholders.
• Ensure all store development milestones are completed according to timeline and budget.
• Manage store turnover and pre-opening activities.

Store Renovation & Improvement Projects

• Identify opportunities to improve store layouts, customer flow, and retail productivity.
• Lead store refresh and renovation projects.
• Coordinate project schedules and implementation plans.
• Monitor project progress and provide regular status updates.

Project Management

• Prepare project timelines, budgets, and implementation schedules.
• Coordinate project activities across Operations, Marketing, HR, IT, Finance, and Production.
• Manage third-party suppliers, contractors, and service providers.
• Ensure projects are completed on time, within budget, and according to specifications.

C. Retail Experience & Customer Journey

Customer Experience Enhancement

• Evaluate and improve customer journey touchpoints.
• Recommend store design enhancements to improve shopping experience.
• Identify opportunities to increase conversion, basket size, and dwell time.
• Ensure consistency in store ambiance, lighting, signage, and customer-facing areas.

Space Productivity

• Analyze store performance metrics such as:

• Sales per square meter

• Traffic flow

• Productivity by selling area

• Category performance

• Recommend layout changes and merchandising improvements to maximize retail productivity.

D. Store Asset & Fixture Management

• Maintain inventory of store fixtures, mannequins, display materials, and retail assets.
• Develop maintenance and replacement schedules.
• Recommend fixture improvements and investments.
• Ensure proper utilization of retail assets across all locations.

E. Budget & Vendor Management

• Prepare annual VM and store development budgets.
• Monitor project expenditures.
• Source and evaluate suppliers and contractors.
• Negotiate pricing and service agreements.
• Ensure cost-efficient project execution.

Qualifications:

Bachelor's Degree in any of the following:

• Interior Design
• Architecture
• Industrial Design
• Retail Management
• Marketing
• Business Management
• Construction Management
• Project Management
• Related field

Work Experience:

• Minimum 5 years experience in Visual Merchandising, Store Development, Retail Design, Architecture, Interior Design, Construction Management, or related field.
• Minimum 3 years experience managing retail projects.
• Experience handling multiple retail locations.
• Experience managing new store openings and store renovations.
• Experience managing contractors, suppliers, and project timelines