Retail General Manager

Key Responsibilities

• Develop and implement sales strategies to achieve monthly and annual targets.
• Manage and monitor performance of all stores and sales teams.
• Set sales targets and KPIs for Store Managers and Sales Executives.
• Conduct regular store visits and performance reviews.
• Improve customer experience, product demonstrations, and sales conversion.
• Analyze sales reports, market trends, and competitor activities.
• Coordinate with HR, Marketing, Finance, and Operations teams.
• Support new store openings and business expansion.
• Train, motivate, and develop the retail sales team.
• Ensure proper implementation of company policies and store standards.
• Monitor customer feedback, complaints, product demonstrations, and conversion rates.
• Review daily, weekly, and monthly sales reports.
• Track KPIs such as target achievement, conversion ratio, average ticket size, leads, follow-ups, and store productivity.
• Identify potential locations, markets, and expansion opportunities.
• Support new store openings and business expansion.
• Develop local market strategies and partnerships to generate business.
• Work closely with the Marketing team for campaigns, exhibitions, events, and lead-generation activities.

Key Skills

• Strong leadership and team management.
• Excellent sales and negotiation skills.
• Target-oriented and result-driven approach.
• Strong communication and decision-making skills.
• Good knowledge of retail operations and MIS/Excel.
• Ability to manage multiple stores and large teams.

Education & Experience

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• 8–12+ years of relevant retail sales experience.
• Experience managing multiple stores/branches and large sales teams will be preferred.
• Experience in premium/luxury retail, wellness, furniture, electronics, or high-value products will be an advantage.

Pay: ₹100,000.00 - ₹1,500,000.00 per month

Work Location: In person