Retail Manager

About the role

We are looking for an experienced Retail Manager to organise and control the day-to-day operations of Tavira Bakehouse. You will be responsible for the store's commercial performance, customer service standards, stock and production planning, and staff team.

Key responsibilities

• Decide the store's product mix, daily stock and bake quantities, and service standards, based on sales trends, market foot traffic, seasonal demand and wastage of fresh baked goods
• Develop and carry out purchasing policies, source and negotiate with suppliers of flour, dairy, coffee, packaging and other inputs, and set retail prices and margins
• Plan and run promotional and marketing activity, including product launches, seasonal and holiday ranges, in-store displays and merchandising, and cross-promotion with Fruitezy
• Sell products to customers, advise them on the range, ingredients and allergens, and take and manage special and bulk orders
• Keep accurate records of stock levels, ingredient usage, production and wastage, and financial transactions, including POS reconciliation and daily takings
• Prepare and manage the store budget, monitor sales, labour, ingredient and operating costs against targets, and report on performance
• Control the recruitment, selection, rostering, training and supervision of retail, barista and bakery staff, and handle performance management
• Ensure compliance with work health and safety legislation, NSW food safety and hygiene requirements, allergen labelling obligations, and centre and company policies

About you

• A Diploma or higher qualification in Retail Management or a related field
• At least 1 year of relevant experience in retail management
• Proven experience managing stock, budgets and staff in a retail environment
• Strong commercial awareness and the ability to set prices and manage margins on perishable products
• Brings forward and executes exciting ideas for product and marketing, also on improving efficiencies
• Excellent customer service and communication skills
• Good computer skills, including POS and inventory systems and Microsoft Office
• Knowledge of WHS and food safety obligations in a food retail setting

About us

Fruitrite Pty Ltd trading as Tavira Bakehouse runs a retail bakery at Sydney Fish Market, next to our sister business, Fruitezy. Our breads, pastries and sweet treats are baked fresh on site every day, and we serve barista-made coffee to market visitors, locals and regular customers.

Benefits

• 38 hours per week plus reasonable additional hours, rostered across the store's trading days, including early mornings and weekends
• Staff discounts and the chance to grow with an established Sydney food retail group