RETAIL MANAGER (GENERAL)

Amsquare Pty Ltd, operating a Subway food outlet in East Victoria Park, Western Australia, is seeking an experienced and capable **Retail Manager (General)**to manage the day-to-day operations of the business.

Position:

Retail Manager (General)

ANZSCO: 142111
Employment Type: Full-time
Location: East Victoria Park, WA
Salary: 80,500 + superannuation
Hours: 38 hours per week

About the Role

The Retail Manager (General) will be responsible for managing and coordinating the day-to-day operations of the food retail outlet, ensuring efficient service delivery, appropriate staffing levels, stock management, customer service, workplace safety and compliance with relevant business and food-handling requirements.

Key Responsibilities

The successful applicant will be responsible for:

• managing the day-to-day operations of the retail food outlet;
• supervising and coordinating employees and allocating duties and work schedules;
• preparing staff rosters and ensuring appropriate staffing levels;
• recruiting, training, supervising and supporting staff where required;
• monitoring employee performance and maintaining appropriate workplace standards;
• overseeing customer service and resolving customer complaints and service issues;
• monitoring stock levels and arranging stock replenishment and ordering;
• maintaining appropriate stock, sales and financial records;
• monitoring daily sales, cash handling and transaction procedures;
• assisting with budgeting, cost control and operational reporting;
• implementing and maintaining workplace policies and procedures;
• ensuring compliance with workplace health and safety requirements;
• ensuring food safety, hygiene and cleanliness standards are maintained;
• coordinating with suppliers and service providers;
• monitoring product quality and service standards;
• implementing promotional and operational activities to support the business;
• identifying operational issues and implementing practical solutions; and
• ensuring the outlet operates efficiently and provides a consistently high standard of customer service.

Essential Skills and Experience

Applicants should have:

• relevant experience managing or supervising a retail, food-service or fast-food establishment;
• demonstrated experience supervising and coordinating staff;
• experience preparing staff rosters and allocating work duties;
• experience in stock control, ordering and inventory management;
• experience handling sales, cash and basic financial records;
• strong customer service and communication skills;
• the ability to manage day-to-day operational issues independently;
• knowledge of workplace health and safety and food hygiene requirements; and
• the ability to work effectively in a busy customer-facing environment.

Relevant qualifications in business, retail management, hospitality or a related field will be regarded favourably. Relevant experience may also be considered.

About the Applicant

Applicants must have the skills, experience and ability necessary to perform the duties of the position.

Australian citizens, permanent residents and other persons with unrestricted Australian working rights are encouraged to apply.

How to Apply

Please submit your resume/CV and a brief cover letter outlining your relevant experience to:

Email: "[email protected]"
Subject: Application – Retail Manager (General)

Applications close: 30 nov 2026

Only applicants who meet the requirements of the position will be contacted.

Amsquare Pty Ltd is an equal opportunity employer.

Pay: $80,500.00 per year

Benefits:

• Employee discount

Work Location: In person