Retail Non-Voice Customer Support Representative | Beginner-Friendly

Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required

Quick Job Overview

Position: Customer Service Representative – Retail Account
Salary: Up to ₱26,000 monthly basic salary
Location: Quezon City
Work Setup: Onsite
Employment Type: Full-time
Experience: No BPO or call center experience required

Job Description

We are hiring Customer Service Representatives for Retail, E-commerce, Order Support, Delivery, and other Customer Support Accounts in Quezon City. Assist customers with product inquiries, orders, deliveries, returns, refunds, exchanges, and shopping-related concerns while providing accurate and professional support.

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Qualifications

• High School or Senior High School graduate
• College level or graduates are welcome
• No BPO experience required
• Fresh graduates, career shifters, and first-time job seekers welcome
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Responsibilities

• Handle customer inquiries through phone, chat, or email
• Assist with product, order, and delivery concerns
• Support returns, refunds, and exchanges
• Provide accurate product and order information
• Resolve customer concerns professionally
• Document customer interactions
• Meet quality and customer satisfaction targets

Training & Work Setup

• Onsite: West Avenue, Quezon City
• Shifting schedule, including weekends and holidays
• Paid training provided

Why Apply?

Start your BPO career with no prior BPO experience required. Gain valuable experience in Retail, E-commerce, Order Support, Delivery, and Customer Service Accounts while receiving paid training and opportunities for career growth.

Apply Now

Join our team as a Customer Service Representative – Retail Account and take the next step toward a rewarding career in the BPO industry.

Pay: Php19,000.00 - Php26,000.00 per month

Benefits:

• On-site parking
• Paid training
• Promotion to permanent employee

Work Location: In person