Retail Operation Executive

ESSENTIAL JOB RESPONSIBILITIES

1. Sales & KPI Tracking and Review:

• Track daily, weekly and monthly store sales data, monitor core retail KPIs including turnover, conversion rate, average transaction value and sell-through rate.

• Consolidate cross-store data reports, conduct regular performance reviews to identify sales gaps.

• Closely co-work with planning on sales achievement and conducting rolling forecast.

• Provide accurate ad-hoc reports. Routine update retail report for management team and stores.

2. Sales Performance & Incentive Review:

• Collect individual and store-level performance data, align actual output against target benchmarks.

• Align with brand strategy to propose and work-out monthly, quarterly, and annual retail incentive scheme.

• Track and collect incentive efficiency and collect feedback from retail sales team for improvement action taken.

• Align with brand key strategy to implement strategic program to retail and closely monitor efficiency, collect feedback and take actions needed.

• Other Ad-hoc retail performance reports need.

3. Store Operations:

• Support the implementation of Retail Excellence through close communication with stores.

• Communicate and coordinate store operation related topics with cross functional team.

• Support LP and finance to arrange stock take and conduct internal audit.

• Being self-motivated and do considerable thinking to better support retail team by improving operation tools and process accordingly.

WORK EXPERIENCE

• Bachelor’s degree and above, preferred major in business management, marketing, statistics

• At least 2-3 years’ work experience in retail industry, luxury is a plus

• Exhibit proficiency in computer programs used by the Company including Word, Excel, PPT

• Excellent communication and interpersonal skills

• Ability to organize, prioritize and multitask effectively

• Thrive in a fast paced on-time deliverable environment, work under pressure

• Energetic, open, responsible, and forthcoming attitude

• Entrepreneurial with analytical mindset; ability to drive forward with goals independently

• English skill requested: reading and writing