Retail Operation Supervisor

WHAT WILL YOU DO WHILE YOU WOW:

Online Channel Operations & Development

Take charge of developing, launching, and operating online sales channels, ranging Online Shop (D2C), Social Commerce, Marketplace.

Ensure smooth daily operations, order fulfillment, and customer service for digital channels, delivering proven and measurable business results.

Retailer Management

Oversee and maintain strong, effective relationships with physical retail partners and chain stores.

Demonstrate strong experiences in managing retailers with proven results, especially in the consumer electronics industry, to optimize displays, streamline operations, and hit sales targets.

Digital Execution & Metrics Management

Coordinate with the Marketing team to execute digital campaigns effectively.

Directly track, analyze, and manage digital marketing metrics for both Direct-to-Consumer (D2C) and Marketplace platforms to maximize ROI and operational efficiency.

Brand Strategy Execution

Carry out a strong and consistent brand strategy in execution across all touchpoints.

Ensure that brand guidelines, messaging, and customer experiences are strictly aligned and flawlessly represented both online and offline.

IT WOULD BE WOW IF YOU WOULD BRING THIS IN:

Experience:

Proven track record in retail operations and distributor management, ideally in Consumer Electronics.

Hands-on experience launching and growing online channels (Webshops, E-commerce platforms) with measurable results.

Knowledge & Market Understanding:

Deep understanding of Vietnam's consumer channel dynamics (both online and offline landscapes).

Practical knowledge of digital marketing with strong ability to analyze digital performance metrics.

Mindset & Skills:

Growth-driven and highly dedicated mindset.

Strong problem-solving, negotiation, and team-supervision skills in a fast-paced environment.

OUR KÄRCHER WOW PACKAGE:

Competitive salary and bonus.

Full social insurance coverage as per legal regulations.

Opportunity to work in a professional, dynamic environment with career advancement potential.

Continuous training to enhance skills and product knowledge.

Other welfare policies as regulated by the company.