RETAIL OPERATIONS & PROJECT EXECUTIVE

Job Descriptions :

• Coordinate and support new outlet openings, renovations, and setup activities to ensure smooth and timely completion
• Liaise with landlords, contractors, vendors, mall management, and relevant authorities on tenancy, renovation, maintenance, and operational matters
• Conduct site surveys and feasibility studies for potential new outlets and business opportunities
• Manage project timelines and budgets (CAPEX & Revenue), monitor progress, and ensure all work meets required quality and safety standards
• Oversee maintenance and repair works for existing outlets, including lighting, air-conditioning, pest control, fire safety systems, and other facilities
• Ensure all licenses, permits, and regulatory documents are valid, properly maintained, and renewed promptly
• Assist in the procurement and tracking of fixtures, fittings, equipment, and operational supplies for new and existing outlets
• Conduct site inspections, identify defects, and follow up with contractors and vendors to ensure timely rectification
• Support Management in executing ad-hoc projects, assignments, and operational initiatives to achieve business objectives

Job Requirements :

• Diploma or Degree in Business Administration, Operations Management, Project Management or a related field.
• Minimum 2-4 years of relevant experience in retail operations, project coordination, business development, or facilities management
• Good understanding of retail outlet setup, renovation, maintenance, and project coordination
• Experience dealing with contractors, vendors, landlords, mall management, and regulatory authorities is an added advantage
• Experience liaising with government authorities and local councils, such as DBKL and Majlis Perbandaran, is an added advantage
• Proficient in Google Workspace (Docs, Sheets, Slides) and/or Microsoft Office
• Strong coordination, communication, negotiation, and problem-solving skills
• Detail-oriented, proactive, organised, and able to manage multiple projects and deadlines simultaneously
• A team player with a positive attitude, strong sense of responsibility, and willingness to take initiative
• Willing to travel to retail outlets and conduct site visits when required
• Possess a valid driving license and owning transportation is an added advantage