Retail Operations Coordinator

About Us:

Calendar Club is the market leader in pop-up retailing, with over 30 years of experience in creating exciting, innovative retail experiences. Operating 120 stores annually in major shopping centres across Australia and New Zealand, we’ve opened and managed over 4,000 pop-up kiosks. As part of a global retail group and founder-led business, we continue to lead the way in the pop-up retail industry, offering unique products and exceptional customer service.

The Role:

We are looking for a highly motivated and driven Retail Operations Coordinator to join our team in Epping, in Melbourne’s north. This fast-paced, hands-on role will see you working with our operations, recruitment and field team to get our stores open and productive. With a focus on execution, you will manage a variety of operational tasks, from logistics and team coordination to customer satisfaction.

The role will appeal to people prepared to take that next step in their career, within a supportive, can-do entrepreneurial organisation. As a founder-led business, we foster a culture of innovation, empowerment, and collaboration—giving you the chance to truly make an impact.

Key Responsibilities:

• Coordinate the setup, operation, and breakdown of pop-up stores across multiple locations.
• Ensure operational standards are met consistently, with a focus on efficiency and high-quality customer experiences.
• Collaborate with the store teams to resolve any issues quickly and effectively.
• Monitor store performance and implement strategies to improve sales and operations.
• Provide regular reports and updates to senior management on operational progress and any challenges.
• Recruit and support store licensees, store managers and staff in delivering exceptional customer service and maintaining high standards of presentation.

About You:

To succeed in this role, you’ll need to be highly organised, able to manage multiple initiatives, and work within tight timelines. While retail experience is valuable, it is not essential, we’re looking for someone with strong organisational skills and the ability to think quickly and act decisively to keep operations running smoothly. You should thrive in a fast-paced environment, be results-driven, and have excellent problem-solving skills.

Key Requirements:

• Highly organised, with the ability to manage multiple initiatives and tight deadlines.
• Ability to think quickly and act decisively to solve problems and ensure smooth operations.
• Excellent organizational and multitasking skills with attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively across teams.
• A positive, can-do attitude with a strong focus on results.
• Flexibility and the ability to adapt to changing circumstances.

Why Join Us?

• Be part of a founder-led market-leading company with over 30 years of success in pop-up retailing.
• A supportive, can-do entrepreneurial environment that encourages you to take the next step in your career.
• A dynamic and exciting work environment where no two days are the same.
• Opportunities to develop your career and grow within a global retail group.
• Competitive salary and benefits.

How to Apply:

If you're ready to join a fast-paced, innovative team and play a key role in the success of Calendar Club, we'd love to hear from you!