Retail Operations Coordinator, Part-Time

Company Description L’AGENCE is a lifestyle brand founded in 2008 that blends the relaxed sophistication of Southern California with a refined Parisian aesthetic. The brand has expanded from ready-to-wear and denim to include footwear, swimwear, belts, and hats, offering a versatile wardrobe designed for life on the go. L’AGENCE is carried in approximately 450 specialty stores worldwide and is featured by major retailers such as Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue, Bloomingdale’s, Harrods, Printemps, and Holt Renfrew. The company’s headquarters are located in Los Angeles, with additional showrooms in New York City, Paris, and Seoul, providing a global platform for growth and collaboration.

Department: Retail

Location: Chicago Illinois

Compensation:

$21.00-$25.00 per hour.

Role Description The Part Time Retail Operations Associate is responsible for receiving, unpacking and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance and cleanliness of the stock room. This Part-time, on-site role is based in the Chicago Area and involves coordinating inventory processes, supporting merchandising efforts, and assisting with store administration. The role also involves collaborating with store leadership and will work closely with sales and customer service teams to help deliver a consistent, elevated experience in-store.

Examples of Essential Duties and Responsibilities

Inventory Management

• Notifies management of any shipment discrepancies and missed markdowns in the stock room
• Sensors, steams, folds and hangs merchandise as needed
• Brings in and unpacks new goods to the selling floor
• Replenishes merchandise from the stock room to the selling floor
• Executes transfers, RTVs, damages and customer charge sends

Back-of-House Organization

• Lead efforts to maintain the cleanliness, organization, and efficiency of the back-of-house area and front-of-house.
• Implement strategic storage solutions to optimize space and facilitate easy access to merchandise.
• Enforce safety protocols and ensure compliance with company policies in the back-of-house environment.

Shipment Handling

• Manage incoming shipments, including verifying contents, documenting receipts, and processing merchandise for stocking.
• Coordinate outgoing shipments, pack items securely, and arrange for timely pickups and deliveries.
• Monitor shipment schedules and communicate any delays or issues to relevant stakeholders.
• Coordinate with store managers at both sending and receiving locations to fulfill transfer requests promptly and efficiently.

Cooperation & Dependability

• Satisfactorily completes all duties as assigned by management
• Is punctual and adheres to designated work schedule
• Is flexible and works well with peers and management to accomplish duties
• Follows Policies and Procedures 100%
• Actively performs housekeeping and maintenance duties
• Participates in and attends all store meetings and other related functions
• Represents a positive attitude toward the merchandise and the company
• Participates in all inventories
• Assumes and completes other duties as assigned by store management
• Scheduled shifts may require standing for a minimum of eight hours
• Other duties as assigned.

Qualifications:

Minimum of 2 years work experience. High School diploma

Physical Requirements:

• This position requires the ability to lift up to 40 lbs.
• Frequent standing.
• Frequent pulling, pushing, and lifting of up to 40 lbs.
• Occasional bending, stooping.

The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different position and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.