Retail Operations Executive

About the role

AnyGold Sdn. Bhd. is a gold trading and retail company based at Sungei Wang Plaza, Kuala Lumpur, dealing in the purchase, sale and trading of gold. We are seeking a reliable and trustworthy Retail Operations Executive to manage the day-to-day running of our outlet — serving customers, handling gold transactions, and maintaining smooth shop operations. Full training will be provided; the right attitude matters most.

Key responsibilities

• Open and close the outlet, and maintain its cleanliness, organisation and security.
• Serve walk-in customers and carry out gold buying and selling transactions.
• Test and verify gold items using company-provided tools.
• Handle daily cash collections, balance the register, and tally cash at closing.
• Monitor stock levels and assist in recording inventory movement.
• Record daily sales and expenses in the Company's system and prepare basic reports.
• Comply with internal SOPs and report any suspicious activity to management immediately.

About you

• Honest, trustworthy and responsible — the role involves handling cash and gold daily.
• Friendly and comfortable dealing with customers.
• Willing to learn. No experience required, as full training will be provided.
• Able to work retail hours, weekends and public holidays on a rotating roster.
• Conversational Bahasa Malaysia; basic English is an advantage.
• SPM or equivalent. Fresh school-leavers and fresh graduates are welcome to apply.

Benefits

• Basic salary of RM2,300.00 – RM2,700.00 per month.
• EPF, SOCSO and EIS contributions as per statutory rates.
• Annual and medical leave, in addition to rotating rest days.
• Full on-the-job training in gold testing, cash handling and retail operations.
• A stable, growing company with room to progress.