Retail Operations Supervisor / Assistant Manager

About the role

We are seeking a dynamic and detail-oriented Retail Supervisor to join our fashion retail team. This role is pivotal in ensuring smooth day-to-day operations across our stores, driving efficiency, and supporting the delivery of an exceptional customer experience.

Key responsibilities

• Oversee daily retail operations, ensuring compliance with company standards and policies.
• Monitor stock levels, coordinate replenishment, and support loss prevention initiatives.
• Collaborate with the VM team to maintain brand presentation and seasonal displays.
• Track sales, KPIs, and operational metrics to identify areas for improvement.
• Support store managers and staff with operational guidance, training, and communication.
• Implement best practices to enhance efficiency, customer satisfaction, and profitability.
• Prepare regular reports on operations, sales trends, and compliance.

About you

• Experience in retail operations, preferably within the fashion industry.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and retail management systems.
• Ability to multitask and thrive in a fast-paced environment.

Benefits

• Competitive salary and benefits package.
• Opportunities for career growth in a leading fashion brand.
• A vibrant, creative, and supportive work environment.

Full CV sent to [email protected]