Retail Receptionist

About the role

Honey Ink Tattoo Studio, located in Stockland Greenhills, is looking for a friendly, organized and motivated Part-Time Receptionist to join our team. As the first point of contact for our clients, you will play an important role in creating a welcoming, professional experience while helping our tattoo artists and management team keep the studio running smoothly.

Key responsibilities

• Answering incoming phone calls and responding to client enquiries
• Greeting and assisting walk in clients
• Providing excellent customer service and ensuring clients feel welcome
• Taking client payments via EFTPOS and cash
• Assisting clients and tattoo artists with appointment scheduling and calendar management
• Helping coordinate tattoo quotes between artists and clients
• Assisting tattoo artist with pre-appointment paperwork and client documentation
• Communicating with clients regarding bookings, enquiries and appointments
• Monitoring and responding to emails and social media messages
• Ordering and monitoring studio supplies
• Posting content across our social media platforms
• Assisting management with marketing activities and promotional campaigns

About you

• Friendly, approachable and professional
• Highly organized with excellent attention to detail
• Confident communication with clients face-to-face, over the phone and via email
• Competent in computers and social media platforms
• Able to multi-task and prioritize tasks in a busy environment
• Reliable, proactive and able to work both independently and as part of a team
• Comfortable handling cash and processing payments accurately
• Willing to learn and take initiative when opportunities arise
• Experience in reception, administration, retail or customer service is highly regarded

About us

Honey Ink Tattoo Studio is an established multi-location tattoo studio offering a creative and fast paced environment where you can work alongside talented tattoo artists and a supportive team.