Retail Sales Advisor (Telco)

Company Overview

Aura Excellence Sdn Bhd is an authorised redONE partner based in Kota Kinabalu, Sabah. We specialise in mobile telecommunications solutions including Postpaid, Prepaid, Device Bundles and Business Solutions.

We believe that great customer service, integrity and teamwork are the foundation of our success. If you enjoy meeting new people and want to build a rewarding sales career, we'd love to hear from you.

Job Highlights

• 💰 Basic Salary + Attractive Commission + Performance Incentives
• 📈 Career Growth & Promotion Opportunities
• 📚 Comprehensive Training Provided

As a Retail Sales Advisor, you will assist customers in choosing the best mobile plans and devices while delivering excellent customer service and achieving sales targets.

Responsibilities

• Promote and sell redONE Postpaid, Prepaid, Device Bundles and 5G Home WiFi plans.
• Assist customers with new registrations, Mobile Number Portability (MNP), plan upgrades and renewals.
• Recommend suitable products and solutions based on customers' needs.
• Build and maintain strong customer relationships through excellent after-sales service.
• Handle daily sales transactions, cash collection and documentation accurately.
• Manage SIM card inventory, devices and stock records.
• Participate in roadshows, promotional events and outdoor sales activities.
• Achieve monthly individual and team sales targets.
• Maintain cleanliness and professional presentation of the outlet.

Job Requirements

• Minimum SPM qualification.
• Fresh graduates are encouraged to apply.
• Experience in retail, telecommunications or customer service is an added advantage.
• Good communication and interpersonal skills.
• Friendly, confident and customer-oriented personality.
• Self-motivated with strong sales drive.
• Able to work weekends and public holidays on rotational shifts.
• Possess own transport is an added advantage.

Salary & Benefits

• Basic Salary
• Monthly Sales Commission
• EPF, SOCSO & EIS
• Product & Sales Training
• Career Advancement Opportunities
• Fun and Supportive Working Environment

Ideal Candidate

We are looking for someone who:

• Enjoys talking to people.
• Loves achieving sales targets.
• Is responsible and trustworthy.
• Has a positive attitude and willingness to learn.
• Wants to build a long-term career with us.