Retail Sales Assistant

Retail Assistant – Totally Workwear Hoxton Park

Totally Workwear Hoxton Park | Retail | Part-Time/Full-Time

About Us

Totally Workwear Hoxton Park is part of a trusted network delivering exceptional trade, safety, and uniform solutions to tradespeople and businesses across the region. Our vision is simple: to be a great place to work and a great place to shop. We back that up with values that actually mean something on the shop floor — Teamwork, The Customer Bond, Adaptability, Find the Answer, Honesty and Ownership, and Sharing.

About the Role

We're on the lookout for a Retail Assistant who takes pride in delivering exceptional customer service and genuinely enjoys helping tradies and customers find the right gear for the job. You'll be the face of our store — advising customers, processing sales, keeping the shop floor looking sharp, and pitching in wherever the team needs a hand.

Please note: this role requires availability across all 7 days of the week, as our roster operates on a rotating basis to cover trading hours. If you're after a fixed Monday–Friday role, this one won't be the right fit — but if flexibility works for you, read on.

What You'll Be Doing

• Providing knowledgeable, friendly service to customers — making your word your bond by following through on what you promise
• Processing sales, transactions, and customer orders accurately and efficiently
• Merchandising and maintaining store presentation to a high standard
• Assisting with stock receival, replenishment, and inventory management
• Building genuine relationships with regular trade and retail customers
• Working collaboratively with your teammates to hit store goals
• Bringing new ideas to the table and adapting quickly when things change
• Owning your mistakes and learning from them — nobody's perfect, and we back people who front up

What We're Looking For

• A genuine passion for delivering exceptional customer service
• Availability across all 7 days (rotating roster — you won't work every day, but you need to be available for any of them)
• Strong communication skills and a team-first attitude
• Reliability — if you say you'll do something, you follow through
• Adaptability and a willingness to learn and try new things
• Previous retail experience is a bonus but not essential — the right attitude matters more
• Physical ability to lift stock and be on your feet for extended periods

Why Join Us?

• Be part of a close-knit team that genuinely supports each other
• A workplace culture built on honesty, ownership, and shared success
• Opportunities to grow and develop within the business
• Staff discounts on quality workwear and safety gear

If this sounds like you, we'd love to hear from you. Apply now with your resume and a short cover note telling us why you'd be a great fit for the Totally Workwear Hoxton Park team.