Retail Sales Assistant

Love chocolate? Love people? This one's for you.

The Margaret River Chocolate Company is a proudly WA-owned company with a following built over decades. Our Perth CBD showroom is where city customers come for gifts, hampers and a bit of an everyday treat — and we're looking for a Retail Team Member to help us look after them.

About the role

This is a hands-on retail role in a small, busy showroom. You'll be the face of the brand at the counter, and during quieter periods you'll be behind the scenes packing hampers and product packs and getting click & collect orders out the door.

The position is advertised as casual, but for the right person we're open to offering it as a permanent part-time or full-time role. If that's what you're after, tell us in your application.

What you'll be doing

• Delivering warm, genuine customer service and driving showroom sales
• Operating the POS, handling cash, and completing accurate daily till close
• Preparing weekly banking and associated paperwork
• Keeping the showroom beautifully presented, clean and well stocked
• Picking and packing online click & collect orders accurately
• Assembling hampers and packing single product packs to our standards
• Following our food safety, hygiene and WHS requirements
• Supporting teammates

What you'll bring

• Previous retail experience
• Confidence with POS systems and cash handling
• Genuine attention to detail and pride in how things look
• Reliability and punctuality — we're a small team and it matters
• Availability to work Saturdays
• The ability to work on your own and as part of a team

What we offer

• Casual rate of $36.11/hr (Mon–Fri, includes 25% casual loading), with Saturday, Sunday and public holiday penalty rates on top
• The option of permanent part-time or full-time employment for the right applicant, with leave entitlements and guaranteed hours
• General Retail Industry Award, Level 3
• Ongoing training and the chance to build skills across retail, packing and inventory
• Staff discounts across our chocolate, coffee and providore range

How to apply

Hit Apply, or email your application directly to Annika at: [email protected].

Please include your resume and a cover letter answering all five of the following:

1. Availability, including weekends and school holidays
2. Casual or permanent, and how many hours you're after
3. Your favourite Margaret River Chocolate Company product and why?
4. How do you get to the CBD, and how long is your commute?
5. What experience do you have with till close, cash handling or banking?

Only applications that answer these questions in a cover letter will be considered. Applicants must have full working rights in Australia.