Retail Sales Assistant

You are the kind of person who instinctively notices the finer details on a shop floor, how stock is displayed, whether products are priced clearly, and how effortless a buying experience feels when someone genuinely knows their inventory. You take pride in giving attentive, tailored recommendations without ever coming across as pushy.

If you enjoy a fast-paced retail environment where product knowledge, presentation, and face-to-face customer engagement drive daily success, this position in our London store will suit you well. We are strengthening our retail presence and are looking for a practical, switched-on Retail Sales Assistant to help us deliver high standards on the floor and consistently hit sales targets.

Daily Floor Responsibilities

In this role, you will be on the front line of our store operations, balancing customer interaction with floor presentation and stock flow. Your core duties will include:

• Greeting shoppers, assessing their requirements, and guiding them toward suitable products.
• Demonstrating key product features and offering relevant add-on suggestions to drive basket value.
• Processing sales, exchanges, and online order collections accurately using EPOS till software.
• Receiving stock deliveries, verifying manifests, and maintaining an organized backroom storage system.
• Maintaining precise visual merchandising standards across all floor displays and feature tables.
• Monitoring stock levels throughout the shift and replenishing items promptly from the stockroom.
• Handling customer queries, returns, and product feedback politely and professionally.
• Assisting store supervisors with weekly stock counts, inventory audits, and loss prevention checks.

Candidate Profile & Transferable Skills

We place a strong emphasis on a genuine interest in retail sales, personal reliability, and a polite manner rather than asking for years of background in high-end retail. We look for:

• Confident, respectful spoken communication and an approachable floor presence.
• Good numerical accuracy when processing transactions, applying promotions, and counting stock.
• High attention to detail regarding visual merchandising, shelf presentation, and store cleanliness.
• A steady work ethic and the stamina needed for active, floor-based shifts during peak trading hours.
• Punctuality, strong attendance habits, and a dependable approach to shift schedules.
• Previous experience in retail, hospitality, customer service, sales, or supermarket environments is a plus, but not essential as full training is provided.

Floor Coaching & Professional Growth

We ensure you get structured, hands-on support so you can master our product line and sales process with confidence.

You will start with side-by-side training alongside an experienced sales lead, learning our product catalog, EPOS systems, and floor standards. Regular one-to-one coaching with the store manager will give you practical feedback on your customer approach and sales performance. As your product expertise and sales numbers grow, you will have opportunities to assist with stock planning, visual merchandising updates, and keyholder duties.

What We Provide

• Competitive base salary
• Individual and store sales performance bonuses
• Comprehensive initial product training and sales techniques coaching
• Generous employee discount scheme across our ranges
• Regular one-to-one mentoring and skills development
• Team social events and store incentives
• Formal recognition for strong work ethics and customer satisfaction
• Clear pathways to take on senior sales and supervisory responsibilities

To Apply

If you want to build a rewarding sales career within a supportive London store environment, please submit your CV with up-to-date contact details. We review applications regularly and will contact suitable candidates for an initial interview.

Pay: £14.00-£16.00 per hour

Benefits:

• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking

Work authorisation:

• United Kingdom (preferred)

Work Location: In person