Retail Sales Assistant

French Connection is looking for dynamic and enthusiastic Sales Assistants to join our Ashford Outlet Store, could that be you?

Role available;

Permanent - 1 x 12 hours per week (fully flexible to cover weekdays & the occasional late shifts during the week)

Temporary - 1 x 12 hours per week (fully flexible to cover weekdays & the occasional late shifts during the week)

*Please specific in your application if you are interested in the permanent or temporary position.

The successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.

Benefits:

• Free seasonal uniform allowance
• 28 days holiday allowance (pro rata)
• Generous clothing discount for you and your Friends & Family

Purpose of the role:

• Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
• Maintain maximum stock availability through effective use of replenishment
• Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.

Key areas of responsibility will be to assist the management team in the following areas:

• Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
• Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
• Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
• Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
• Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management

The successful applicant will be able to demonstrate:

• a proven track record of driving sales
• the ability to work well within a team
• demonstrate high levels of motivation, ambition and drive
• demonstrate initiative, decisiveness and effective problem-solving skills
• the ability to multitask and meet deadlines

Salary will meet or exceed the national minimum wage for your age.

Please note, should you have not received a response within 10 working days of your application, unfortunately you have been unsuccessful on this occasion. We wish you well in your future career.

Pay: £10.85-£12.71 per hour

Expected hours: 12.0 per week

Benefits:

• Employee discount
• Store discount

Application question(s):

• What intrigues you about this company, and why do you want to work here?

Experience:

• Fashion retail: 1 year (required)
• Retail Sales: 1 year (required)
• Customer Service: 1 year (required)

Work Location: In person