Retail Sales Associate at Colerain

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing our retail store network, we generate sales revenue to support thousands of individuals with disabilities and homeless local veterans.

We’re excited to open our brand‑new Ohio Valley Goodwill location in Colerain, and we’re looking for team members who want to help build something meaningful from the ground up. This is your chance to be part of our mission of eliminating barriers and furthering our commitment to supporting individuals with disabilities, local veterans, and others in our community. As we begin building our new team, now is the perfect time to apply and grow with us.

The Retail Sales Associate provides excellent customer service as a first point of contact with retail customers and maintains the sales floor to ensure an enjoyable and safe shopping experience. Partners with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor. Provides operational support to management team.

Required Skills & Qualifications

• Ability to work a flexible schedule in support of the store opening, production and closing operations.
• Ability to effectively communicate in English with customers and OVGI associates.
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to anticipate customers' needs.
• Ability to process information and merchandise through a computer system and POS register system, must be able to use calculator.
• Basic math and cash handling skill required and must be able to count change, provide change back and maintain accurate register with or without use of calculator.

Physical Requirements

• Ability to work in a non-climate-controlled environment.
• Ability to sit, stand, walk, bend, stoop, kneel and twist for up to 8 hours.
• Ability to lift up to 35 pounds frequently.
• While performing the duties of this job, the employees is regularly required to talk, hear, and use hands and fingers to operate a computer and telephone.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Regular, predictable attendance is required as business demands dictate.

Role and Responsibilities

• Provides professional, friendly, and courteous service to all customers inside the store, outside of the store, and over the phone.
• Effectively processes sales transactions at the POS, including accurate transaction processing.
• Works a flexible schedule set by the supervisor in support of the store opening, production, and closing operations including work on weekends and holidays.
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly.
• Maintains dressing room standards.
• Maintains sales floor presentation, communicating to management need for additional or removal of product.
• Maintains an orderly and clean register area.
• Execute store security procedures.
• Communicate store messages utilizing the paging system.
• Performs store housekeeping duties as needed to include sweeping, mopping, vacuuming, wiping shelves and dusting (including restrooms and dressing rooms).
• Assists donors and customers outside of retail locations, greet donors, receive donations, and supply donors with receipts.
• Communicates our mission and vision effectively to our donors and customers when asking for monetary donations at the POS.
• Other duties as assigned.

Supervisory Responsibility
This position does not have supervisory responsibilities.

Pay rate: $13.00 per hour.

If you’re looking for a rewarding, fulfilling experience, please join our team!!
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.

EEO Employer/Vet/Disabled