Retail Sales Associate

Who are we?

Jacks Small Engines is the e-commerce leader in small engine parts with more than 3 million parts, 400 vendors, and a best-in-class online parts shopping experience. Jacks has a robust online Parts Look-Up platform that allows customers to quickly and easily find what they need, and operates a company-owned warehouse space to fulfill orders through its websites including jackssmallengines.com and mowersatjacks.com.

Why choose Jacks Small Engines?

• Competitive Total Compensation Package: base + commission, earn up to $20/hr
• Paid time off
• Parental leave
• Holiday pay
• Referral bonus
• Employee Discounts
• 401K with employer match
• Excellent work/life balance
• Employee Assistance Program
• Opportunity for internal growth and employee advancement
• Check out us out here: About Us - Jacks Small Engines

Job Summary

We have an immediate opening for a Sales Associate in our Retail location in Jarrettsville, MD. This individual is responsible for assisting retail store management with daily store operational functions and sales activities to ensure positive store results and growth.

Responsibilities and Duties

• Assists all customers or potential customers in a professional, courteous, reliable, attentive, honest and responsive manner.
• Identities customer needs and provides knowledgeable assistance to help customers select the correct product(s) to serve their needs.
• Demonstrates and explains products to promote sales or as requested by the customer.
• Remains informed on all new and existing products carried by the Company.
• Closes the sale with a customer and suggests add-on product(s) for each sale.
• Helps customers with loading as needed.
• Helps maintain a neat and orderly sales environment, including all demonstration fixtures, product displays and work areas by downstocking, facing and fronting all merchandise in their assigned areas according to Company merchandising standards.
• Processes special orders, locates and orders parts, informs customers when their merchandise is in, recommends stocking levels for frequently ordered products and maintains merchandising standards in assigned areas.
• Supports telemarketing sales activities as required such as local phone calls from customers or potential customers.
• Protects the store against theft or other suspicious activity.
• Participates in all non-commissionable events deemed necessary by the Company such as physical inventories, sales meetings, trade shows and special sales.
• Follows Company approved Customer Service Standards.
• Keeps supervisor informed of important information developments, potential problems and related information

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• At least 1 year of related retail sales experience.
• Knowledge of and/or experience within the Lawn & Garden industry.
• Strong customer service, decision and problem-solving skills.
• Have a positive attitude, be energetic, and service focused.
• Strong organizational and analytical skills.
• Must exhibit strong leadership and sound decision making qualities.
• Must be willing to work weekends.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of Company personnel and outside vendors.
• Demonstrates Northern Tool + Equipment’s 12 Core Competencies.