Retail Sales Associate

• Role: Retail Sales Associate
• Location: Queen Creek, Arizona, United States
• Employment Type: Full-time
• Payout: Competitive, based on experience.

Role Overview

The Retail Sales Associate is responsible for delivering an exceptional customer experience while helping guests select home furnishings that fit their style and needs. This role combines customer service, consultative sales, order processing, and store operations in a fast-paced retail environment.

Key Responsibilities

• Deliver an outstanding service experience by welcoming guests, understanding their needs, and maintaining a professional and respectful presence.
• Guide customers through home furnishing selections and provide product expertise to support purchasing decisions.
• Accurately process sales orders, follow cash-handling procedures, and assist customers with credit applications and financing matters when required.
• Maintain complete and accurate documentation of sales transactions.
• Address customer concerns independently whenever possible and support customer satisfaction.
• Assist with store opening and closing activities, including cash reconciliation and completion of daily checklists.
• Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks.
• Meet or exceed sales goals, KPIs, and established performance standards while completing additional duties assigned by management.

Required Skills & Qualifications

• Legally authorized to work in the United States.
• High school diploma or equivalent preferred.
• One year of customer service and/or sales experience preferred.
• Ability to lift, tug, and pull 25 lbs. with or without accommodation.
• Strong interpersonal and communication skills with an outgoing, friendly, and approachable customer-service style.
• Ability to communicate information clearly and motivate customers toward appropriate purchasing decisions.
• Ability to work flexible hours, including weekends and holidays.
• Reliable attendance and ability to thrive in a customer-focused, high-energy retail environment.

More About the Opportunity

This opportunity is well suited to an ambitious sales professional who enjoys working directly with customers and helping them make confident home furnishing decisions. The role offers exposure to sales performance, customer engagement, store operations, and inventory processes, along with access to benefits including health, dental, vision, life and disability insurance, flexible spending, retirement savings, and employee discounts.

Equal Opportunity Employer

We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.

Apply Now!