Retail Sales Associate

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Serves customers by helping them select products.

• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

• Greets and receives customers in a welcoming manner.

• Responds to customers’ questions.

• Provides outstanding customer service.

• Processes payments by totaling purchases, processing cash, and other credit and debit cards.

• Alerts management of potential security issues.

• Assists with inventory, including receiving and stocking merchandise. Ensure racks are fully stocked

• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest

• Manage returns of merchandise

• Inform customers about discounts and special offers

• Provide customer feedback to the Store Manager

• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person