Retail Sales Associate

Lighting Designer – Join Our Creative Team!

About Us
Cleveland Lighting is Northeast Ohio’s premier lighting showroom, proudly serving the residential and light commercial markets for over 30 years. As a family-owned business with showrooms in Lyndhurst and Fairlawn, we’re passionate about transforming spaces through innovative lighting design.

Position Overview
We’re looking for a creative, detail-oriented Lighting Designer to join our dynamic team. The ideal candidate brings a strong design sensibility, sales experience, and a collaborative spirit. You'll work closely with retail clients, interior designers, and builders to craft lighting solutions that enhance the beauty and function of every space.

Key Responsibilities

• Meet and exceed monthly and annual sales goals.
• Monitor and manage open bids and order reports daily to drive sales activity.
• Recommend and sell complementary products such as dimmers, bulbs, and control systems.
• Follow a structured sales process—engage customers, identify their needs, and close the sale.
• Develop and maintain strong relationships with new and existing clients.
• Provide attentive, courteous service—greet customers promptly, listen actively, and offer informed suggestions.
• Maintain consistent follow-up and communication to ensure customer satisfaction.

What We’re Looking For

• Bachelor’s degree in Design or Sales preferred; high school diploma/GED required with at least 2 years of relevant experience.
• Prior sales experience required; experience in the design or lighting industry is a plus.
• Excellent communication and customer service skills—both written and verbal.
• Strong active listening skills and product knowledge.
• Ability to work independently and as part of a team.
• Comfortable using or quickly learning relevant computer systems and tools.
• A positive, energetic attitude and genuine passion for helping customers.
• Ability to build trust-based relationships with customers, vendors, and teammates.
• Driven to learn, grow, and adapt in a fast-paced retail environment.

Why Join Us?
Be part of a company that values creativity, craftsmanship, and customer service. At Cleveland Lighting, you’ll help shape inspiring environments—and be part of a supportive, close-knit team that values your contribution.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities
• Overtime pay

Work Location: In person